You and your Computer!
What are you going to do if your computer fails in the next hour????
"I don't have
anything important to save on my computer!"
Install or update
your Antivirus program.
In case you've been living under a
rock or was born yesterday...
1. Don't open any emails with attachments on them, unless you know what it is and whom it's from.
2. Make sure your Antivirus is up-to-date and WORKING.
3. Run a full virus scan sometime today.
( AVG is free - http://free.grisoft.com/freeweb.php/doc/avg-anti-virus-free/lng/us/tpl/v5 )
4. Check you Spyware / Walware software is up-to-date and WORKING.
( Spybot, Adaware and AVG are all free:
Things you must do with the
next 7 days......
1. Back up any data to the network, CD writer, floppies or just plain print them out to paper!
2. Put your backup somewhere NOT next to the computer.
3. Buy and install or update your anti-virus program.
4. Buy and install a Firewall ( Stops people hacking into your PC - do a internet search for -
personal firewall ).
5. Scan your PC for 'spyware', 'dialers' & 'Trojan horses' (rogue & malicious computer programs
downloaded via web pages or emails to your computer ). I was horrified to at what it found!-
What you can do for
ScanDisk - Check your hard Disk.
Here's a conversation I sometimes have at work...
Laptop / Computer not working or "No fixed present" or "Non system disk error" or "No IDE device present"
Hard drive failed. Replaced Hard drive - UNABLE to recover any DATA.
The conversation goes something like this...
Me = Technician
DCU = Distraught Computer User
DCU: I switched my computer on this morning and it's asking for a boot disk.
Me: Your Hard drive's gone. I've have to replace it and you'll have to start from scratch.
DCU: What does that mean?
Me: You've lost all your data.
DCU: What does that mean?!!
Me: It means, you've lost all your data.
DCU: What everything?
DCU: But I've got really important company data on there. (This usually means funny emails and high scores!)
Me: Never mind, I'll replace the hard drive and I can restore from your last backup.
DCU: You have a backup of my PC?
Me: NO, you do. You do have a current backup don't you? (Trying my best to look
DCU: No one told me to do backups!
Me: What was going to do if your PC got stolen or, as in this case, crashed?
DCU: I was going to do a back last week when the PC started making funny noises but I didn't have time.
Me: ( Been here - done this ) When last did you do a backup?
DCU: About a week ago, I think. ( The backup turns out to be from 18 months ago! )
Me: I can use this backup but you'll have lost everything you've done in the last 18 months.
DCU: (Now turning green) What can you do?
Me: I can replace your hard drive and you'll have to start again.
DCU: What about my data?
Me: "I refer the honourable gentleman to the answer I gave before." You've lost all your data.
DCU: Even my documents?
DCU: My emails?
DCU: I had some very important emails with lots of money riding on them. Are you sure there are gone?
DCU: But you haven't even looked at the machine!
Me: I've been in this game... Sorry. I've been a technician a long time.
DCU: (Now starting to get indignant) I want a second opinion!
Me: ( Oh what a surprise! - a stroppy customer trying to shift the blame.)
I could go and come back in an hour and say the same thing!
DCU: Can the data be recovered?
Me: Yes. We can send it away to a data recovery company,
but it will cost you the price of the hard drive, plus the cost of the recovery service plus handling.
DCU: How much will that be?
Me: I costed one last month - it came to nearly £1000.
Me: Nearly a grand.
DCU: I'm in the wrong game.
Me: Me too.
DCU: Is there anything YOU can do?
Me: Well I can connect it up to another PC to see if any data is available as a secondary drive using a contiguous bit
algorithm pattern data deliminator 64bit search program via a different operating system.
Me: I can work magic.
DCU: Will that save my data?
DCU: Then why do it?
Me: I want to leave now, I want a cup of coffee now.
Me: I take the PC / laptop away, check it in
another machine - takes 10 mins.
DCU: ( 2 days later ) Did you manage to save any
DCU: ( A week later - after the purchase orders have
failed to materialise and DCU manager has dressed down DCU for not making
backups and trying to raise large purchase orders 'on the quiet'. )
Install or update
your Antivirus program.