hi regiment. we need a few more details to help you. Did you get just the transmitter, or was there a receiver with it? Have you tried swapping over the servo leads in the receiver to see if its the transmitter stick or the receiver thats the trouble< obviously if the steering stick works the motor OK then its the throttle stick thats causing the trouble.
I f you are using a receiver from a different manufacturer, you may find that it is not compatable with the transmitter.
give us some more details of the whole system you are using & I'm sure we can point you in the right direction
cheers Glenn